This place took us right in April 6th, Dr Cowin took care of my baby boy Daxter. Today 4-12-25 we had to bring our baby boy back in and lay him to rest. Dr Cowin walked us through the whole process and they allowed my fur baby girl Hazel attend. Dr. Cowin and the staff that assisted us both times were very supportive and respectful. I'll always come back to this ER. They let us spend as much time with him before and after. I'll forever love and miss my baby boy Daxter.💙

Dr. Cowin and team were amazing. They made me and my pet feel comfortable right away and addressed our concerns with care and compassion. Our situation was difficult and emotional, and the staff helped to ease that pain by explaining everything in detail and answering any questions we had. Ultimately my pet passed on, but I’m glad some of his last moments were with the staff at VEG. They will be my go-to ER vet for any future needs. Thank you.

In less than a minute of walking in we had a TRIAGE team followed by tests and hospitalization for almost a week. In a world with a shortage on Vets finding this amazing group for emergency pet care was a gift. A combination of expertise, professionalism & kindness is rare yet VEG Oak Brook has all three. The doctors, nurses and techs work together - discussing options and determining next steps. It feels like you are working with one person with seamless transitions but instead it is a team focused on treatment and care bringing all the expertise into one place. I was isolated in a room around the clock for almost a week with my fur baby and his pneumonia. Each person cared for him as if he was their own. On the floor with him, next to him on a bed or to an exam table they comforted him during exams and tests with a soothing voice tailored to him that kept him calm. The kindness and honesty with me during this stressful time was appreciated as well. When I stepped out of the room in the middle of the night and no one watching, they were doing the same thing with other hospitalized pets whose owners could not be with them. Quite powerful to know this is just how they work regardless if you are there to see them or not! We are home now where he will finish recovery. I was educated at discharge on what and how to monitor things and provided detailed written instructions for care and follow-ups. If you need emergency pet care this is the facility to help. The staff is amazing! You can be there with your fur baby each step of the way or trust the team if you cannot stay to be professional, knowledgeable and amazing.